Civility, Empathy, Democracy and Memory

Democracy online: civility, politeness, and the democratic potential of online political discussion groups

The proponents of cyberspace promise that online discourse will increase political participation and pave the road for a democratic utopia. This article explores the potential for civil discourse in cyberspace by examining the level of civility in 287 discussion threads in political newsgroups. While scholars often use civility and politeness interchangeably, this study argues that this conflat...

Workplace Civility: A Confucian Approach

Running head: CIVILITY NORMS QUESTIONNAIRE-BRIEF 1 Assessing Workgroup Norms for Civility: The Development of the Civility Norms Questionnaire – Brief

Purpose – This research describes the development and validation of the Civility Norms Questionnaire-Brief (CNQ-B), a 4-item measure designed to assess workgroup climate for civility. Climate for civility is defined as employee perceptions of norms supporting respectful treatment among workgroup members. Design/methodology/approach – Five samples (N = 2,711) of adult employees, including two fr...

Online Community and Democracy

The debate over the contribution of the Internet to democracy is farfrom settled. Some point to the empowering effects of online discussionand fund raising on recent electoral campaigns in the US to argue thatthe Internet will restore the public sphere. Others claim that the Internetis just a virtual mall, a final extension of global capitalism into everycorner of our lives. This paper argues f...

A 'civility and respect' policy for surgery.

When an orthopedic surgeon threw a pair of scissors in the OR last summer at North Shore Medical Center’s Salem Hospital, a policy was in place to address the incident. Introducing a “civility and respect” policy was one of the first things Marc Rubin, MD, did when becoming chief of surgery in 2005. The policy was invoked to address the scissors incident. The surgeon was disciplined, and there ...